Are you a regular Culver’s customer? If so, you could earn a free meal just by sharing your feedback! The TellCulvers Customer Satisfaction Survey is designed to improve your future dining experiences while rewarding you for your time.
Whether you’ve recently enjoyed a ButterBurger or a scoop of their famous frozen custard, your opinion matters—and Culver’s is listening.
What Is the Purpose of the TellCulvers Survey?
The main goal of the TellCulvers survey is to gather valuable insights from customers about their recent visits. This helps Culver’s improve service, menu options, and overall experience.
But beyond basic feedback, the survey also explores how cultural preferences impact the success of Culver’s as it introduces localized dishes in different markets—moving beyond its traditional menu to cater to regional tastes.
Official Survey Website
You can take the survey online at the official portal:
www.tellculvers.com
Or, if you need help or face issues, you can call for assistance.
Requirements to Take the Survey
To participate in the Culver’s online feedback survey, make sure you have the following:
- A recent Culver’s receipt with a valid 18-digit survey code and TRN number
- A device with internet access
- Basic understanding of English or Spanish
- Must be 18 years or older
- A few minutes of your time
How to Complete the TellCulvers Survey Online
Follow these simple steps to complete your feedback and earn your free Culver’s reward:
- Visit www.tellculvers.com.
- Enter the 18-digit survey code and TRN number from your receipt.
- Click the Start button to begin the survey.
- Answer all questions based on your most recent visit.
- Rate your overall satisfaction
- Comment on the food quality, service, cleanliness, and order accuracy
- Indicate if you faced any issues
- Rate team members and mention standout employees if applicable
- Provide feedback on why you visited Culver’s (e.g., dine-in, drive-thru, mobile order).
- Share how often you visit Culver’s in a month.
- Optionally, submit some personal contact information (not mandatory).
- Once finished, you’ll receive a validation code.
- Write this code on your receipt and bring it back to redeem your free item during your next visit.
Alternate Survey Entry: By Phone Call
Prefer to share your feedback by phone? Here’s how:
- Dial (800) 984-8186 after your visit to Culver’s.
- Follow the voice prompts and enter the survey invitation code from your receipt.
- Answer all the survey questions honestly.
- At the end, you’ll receive a confirmation code over the phone.
- Write this code in the space provided on your original receipt and bring it to any Culver’s location to claim your reward.
What You’ll Get: Culver’s Survey Reward
After completing the TellCulvers survey, you’ll receive a validation code redeemable for a free item—typically a free single scoop of fresh frozen custard or a discount on your next meal, depending on your receipt offer.
📌 Note: The offer may vary by location and time.
Why Your Feedback Matters
Culver’s isn’t just using this data to improve. They’re also exploring how cultural differences influence customer preferences. This helps them:
- Introduce new localized menu items
- Improve service across regions
- Adapt marketing strategies
- Stay ahead in the competitive restaurant industry
Your voice directly shapes the future of Culver’s menus and services—both in your neighborhood and globally.
Sample Culver’s Receipt
Make sure to look at your Culver’s receipt. You’ll find:
- The survey code (usually 18 digits)
- The TRN number
- The date and time of your visit
These details are essential to start your survey.
TellCulvers Survey Summary
| Requirement | Details |
|---|---|
| Survey URL | www.tellculvers.com |
| Method | Online or Phone |
| Receipt Needed | Yes (with survey code and TRN) |
| Languages | English, Spanish |
| Reward | Free Custard/Discount Offer |
| Entry Limit | 1 per receipt |
| Minimum Age | 18+ |
Faqs About TellCulvers survey
What is the TellCulvers survey?
TellCulvers is an official customer feedback survey hosted at www.tellculvers.com, designed to gather honest opinions about your recent visit to any Culver’s restaurant. It helps the brand enhance its food quality, service, and overall guest experience.
2. Where can I take the TellCulvers survey?
You can take the survey online at www.tellculvers.com or via phone by calling (800) 984-8186.
3. Do I need a receipt to take the TellCulvers survey?
Yes, a valid Culver’s receipt is required. It should have an 18-digit survey code and a TRN number to enter the survey.
4. What reward do I get for completing the TellCulvers survey?
Most customers receive a validation code for a free scoop of frozen custard or other menu treats. The reward may vary based on location and promotional period.
5. How long does the TellCulvers survey take?
The survey typically takes about 5 minutes to complete.
6. What is the age requirement to take the TellCulvers survey?
Participants must be 13 years of age or older to be eligible.
7. Can I take the survey more than once?
You can only take the survey once per receipt. Each survey code is unique and expires after one use.
8. How long is my Culver’s receipt valid for the survey?
Survey invitations typically expire within 48–72 hours of your visit. It’s best to take the survey as soon as possible after dining.
9. Is there a limit to how many times I can redeem the reward?
Yes, you can only redeem one survey reward per visit. Multiple entries using the same code are not allowed.
10. Can I transfer or sell my survey coupon?
No. Survey rewards are non-transferable, non-exchangeable, and not redeemable for cash. Selling the coupon is strictly prohibited.
11. Can I take the survey if I live outside the U.S.?
Only residents of the United States, Canada, and the United Kingdom are eligible to participate in the TellCulvers survey.
12. Are Culver’s employees allowed to take the survey?
No. Culver’s employees, franchise owners, and immediate family members are not allowed to participate in the TellCulvers survey.
13. What languages is the TellCulvers survey available in?
The survey is available in English and Spanish.
14. Where can I find the 18-digit code on my Culver’s receipt?
The 18-digit survey code is usually located near the bottom or middle of your Culver’s receipt. A sample image is often provided on the website to help you locate it.
15. What is the TellCulvers TRN number?
The TRN (Transaction Number) is used to identify your specific order. It’s located near the survey code on your receipt and is required to start the survey.
16. What if I lost my receipt? Can I still take the survey?
Unfortunately, no. A valid receipt with the survey code and TRN number is mandatory for participating in the TellCulvers survey.
17. What should I do if the TellCulvers website isn’t working?
Try refreshing the page or switching to another browser. If issues persist, you can complete the survey by calling (800) 984-8186 or try again later.
18. How will I receive my TellCulvers validation code?
After you complete the survey, your validation code will appear on the screen. Write it on your receipt and present it during your next visit to redeem your reward.
19. What if I accidentally closed the survey page before getting my code?
Unfortunately, if you close the survey before receiving the code, you’ll need a new receipt with a valid survey code to start over. You can’t retrieve the previous code once the session ends.
20. Does Culver’s read and act on my feedback?
Yes! Culver’s takes customer feedback seriously and uses it to improve menu items, staff training, and restaurant cleanliness. Exceptional staff may also be recognized based on your comments.
Final Thoughts: Why You Should Take the TellCulvers Survey
Giving feedback to Culver’s is more than just scoring a free dessert. You’re contributing to a better customer experience, helping shape a diverse, global menu, and encouraging excellent service from team members who go the extra mile.
Next time you dine at Culver’s, save your receipt and take a few minutes to visit www.tellculvers.com. Your opinion is powerful—and now, it’s also rewarding.