Before you dive into the TellCulvers Customer Satisfaction Survey at www.TellCulvers.com, it’s important to understand the official rules and eligibility criteria. These rules are in place to ensure a fair and smooth experience for all participants and to help Culver’s gather authentic, high-quality feedback.
What is the TellCulvers Survey?
The TellCulvers survey is an online customer feedback form hosted at www.tellculvers.com, where Culver’s guests can share their dining experience. The primary goal is to help Culver’s understand your satisfaction level, improve services, and enhance overall customer experience.
Why Should You Take the Survey?
Most Culver’s receipts will mention a reward offer—such as a free scoop of frozen custard or a discount coupon—that you can earn just by completing the survey. Your feedback helps Culver’s grow, and in return, they thank you with exclusive rewards.
Note: Your receipt will clearly mention if it includes a survey invitation and reward offer.
TellCulvers Survey Participation Rules
To successfully complete the survey and claim your reward, you must follow these rules:
| Requirement | Details |
|---|---|
| Purchase Required | Yes, a valid receipt from a recent visit to Culver’s is necessary |
| Survey Website | www.TellCulvers.com |
| Receipt Validity | Receipt must contain an 18-digit survey code and TRN number |
| Minimum Age to Participate | You must be 13 years or older |
| Eligible Countries | Must be a legal resident of the United States, Canada, or UK |
| Survey Entry Limit | One entry per valid receipt |
| Survey Completion Time | Approx. 5 minutes |
| Employees Not Eligible | Employees, family members, and associates of Culver’s are not allowed |
| Coupon Policy | Coupons are non-transferable, non-redeemable for cash, and not for sale |
What You’ll Need to Take the Survey
Here’s a checklist before starting the survey:
- A recent Culver’s receipt with an 18-digit survey code and TRN number
- Internet-enabled device (phone, tablet, laptop)
- 5 minutes of your time
- Must meet the age and residency criteria
- A valid offer printed on your receipt
Why These Rules Matter
Culver’s uses this survey data to:
- Understand customer preferences
- Improve menu items, service quality, and restaurant cleanliness
- Identify top-performing team members
- Explore localized dining habits in different regions
- Evaluate new marketing and product strategies
What Rewards Can You Expect?
By completing the TellCulvers.com survey, you typically receive:
- A coupon for a free item (e.g., frozen custard, drink, or meal upgrade)
- Occasionally, entry into a contest or sweepstakes depending on location
Just remember: once you complete the survey, you’ll receive a validation code—write it on your receipt and bring it back during your next visit to claim the offer.
FAQs About TellCulvers Survey Rules
What are the basic rules for the TellCulvers Survey?
To participate in the TellCulvers Survey, you must have a valid Culver’s receipt with a survey code, be at least 13 years old, and reside in the U.S., U.K., or Canada. The survey must be completed within a few days of your purchase.
2. Do I need to make a purchase to take the TellCulvers survey?
Yes. You must make a purchase at any participating Culver’s location and keep the receipt, as it contains the unique 18‑digit survey code required to access the survey portal.
3. What is the official website for the TellCulvers survey?
The only official survey site is www.tellculvers.com. Be cautious of imitation sites that ask for personal or payment information.
4. Who is eligible to take the TellCulvers survey?
The survey is open to legal residents of the United States, the United Kingdom, or Canada who are 13 years of age or older and have a valid purchase receipt.
5. Are there any groups of people who cannot take the survey?
Yes. Culver’s employees, their immediate family members, franchise owners, and affiliates are not eligible to participate or redeem survey rewards.
6. How long after my visit can I take the TellCulvers survey?
Your Culver’s receipt is valid for approximately 48 to 72 hours after your visit. It’s recommended that you complete the survey as soon as possible to avoid expiration.
7. How many times can I take the survey?
You can complete one survey per receipt. Each receipt generates a unique code, so multiple surveys from the same receipt are not allowed.
8. Is there an age limit to participate?
Yes, you must be 13 years or older to take part in the TellCulvers feedback survey.
9. Can I redeem more than one reward in a single visit?
No. Only one coupon or reward may be redeemed per person, per visit, regardless of how many surveys you’ve completed.
10. What do I receive after completing the survey?
Upon completion, you’ll receive a validation code or coupon that can be redeemed for a free item, usually a single scoop of frozen custard or another promotional offer printed on your receipt.
11. Can I sell or exchange my TellCulvers coupon?
No. Coupons and validation codes are non‑transferable, cannot be sold, exchanged for cash, or combined with other offers.
12. Do I have to provide personal information to complete the survey?
You may be asked for basic contact information (like your name or email) to verify your entry or notify you of special promotions, but it is not required to claim the reward.
13. How long does the TellCulvers survey take to complete?
The survey is short and user‑friendly—it usually takes about 5 minutes to complete all questions.
14. Can I take the survey by phone instead of online?
Yes! You can complete the TellCulvers survey by calling (800) 984‑8186 and following the automated instructions. You’ll need your receipt handy to enter the survey code.
15. What if my survey code isn’t working?
If the 18‑digit code doesn’t work, double‑check for any typing errors or try again later. If it still fails, your receipt might have expired or already been used.
16. What languages are available for the TellCulvers survey?
The survey is available in both English and Spanish. You can select your preferred language on the homepage before starting.
17. Do I need internet access to participate?
Yes, for the online version, you need an internet‑connected device such as a smartphone, tablet, or computer. Alternatively, you can use the phone survey option if internet access isn’t available.
18. Does Culver’s actually use my feedback?
Absolutely. Culver’s uses customer feedback to improve menu quality, service speed, cleanliness, and overall guest experience. They also recognize outstanding employees based on customer comments.
19. What if I lose my receipt before completing the survey?
Unfortunately, you can’t participate without the survey code printed on your receipt. You’ll need to make another purchase to get a new receipt with a valid code.
20. Can I share my survey reward with someone else?
No. The reward is intended for the original participant only and must be redeemed in person at the Culver’s location specified on your receipt.
21. How will I know if my coupon or code has expired?
Most validation codes expire within 30 days of issue. The exact date is typically printed on the survey confirmation or stated in your receipt terms.
22. Is the TellCulvers survey safe to use?
Yes. The official TellCulvers site uses secure encryption to protect your information. Avoid third‑party websites or unofficial links that request personal or financial details.
23. Can minors take the survey with parental permission?
Yes, minors aged 13–17 can participate with parental or guardian consent, provided they have a valid receipt.
24. Does Culver’s run sweepstakes or larger giveaways through TellCulvers?
Occasionally, Culver’s may hold limited‑time sweepstakes or bonus promotions, where completing the survey automatically enters you into a prize draw. Check your receipt for eligibility details.
25. What should I do if I still have trouble with the survey?
If you experience persistent issues, you can:
Or visit your local Culver’s for help
Try using a different browser or device
Clear your cache/cookies
Call (800) 984‑8186 for assistance
Final Note
Participating in the TellCulvers Guest Satisfaction Survey is an easy way to make your voice heard—and get rewarded for it! Just follow the simple rules, take a few minutes to complete the survey, and enjoy a delicious thank-you treat on your next visit.